Public Sentiment Overview
View All82%
Overall
Positive Sentiment
- Very Positive42%
- Positive36%
- Neutral10%
- Negative5%
- Very Negative3%
Civic Intelligence.
Real-Time Decisions.
The digital twin for public feedback, service delivery, behavioural insights and real-time governance intelligence.
- Understand communities in real time
- Detect trends and emerging needs
- Improve outcomes and accountability
- Deliver services that citizens trust
Digital Twin
Live civic data across regions
Real-Time
Feedback & signals
AI Insights
Detect trends & understand communities
Actionable Insights
Drive better outcomes
Citizen Feedback Trends
View All- Service Satisfaction82%↑ 8%
- Infrastructure68%↑ 5%
- Cleanliness61%↑ 4%
- Safety & Security74%↑ 6%
- Transparency79%↑ 7%
Service Delivery Monitoring
View All78%
Overall
Service Index
- On-Time Delivery81%
- Quality of Service76%
- Resolution Rate74%
- Citizen Reach79%
35+
Regions Covered
Across states & districts
2.4M+
Live Signals
Real-time data points
18.6M+
Feedback Captured
From citizens & communities
78%
Avg. Service Response
Improvement in key metrics
1.2K+
Departments Connected
Across government functions
99.9%
Platform Uptime
Enterprise-grade reliability
Public Intelligence
Unify data from diverse sources to understand community needs and sentiment in real time.
Digital Twin
Create a live digital representation of your region to simulate, model and plan with confidence.
Citizen Feedback
Collect, analyze and act on feedback across channels with transparency and accountability.
Service Delivery Monitoring
Track performance, identify bottlenecks and improve service delivery outcomes.
AI-Powered Analytics
Leverage AI to detect trends, predict needs and surface actionable insights faster.
Community Insights
Understand communities better with behavioral insights and contextual data intelligence.
Sovereign AI
Run models on infrastructure you control, so citizen data never leaves your jurisdiction.
Instant Messaging
Voice, video and text for your teams in one app, with retention and consent built in.
The Civiq.plus platform
One Platform.
Complete Visibility.
From real-time dashboards to predictive insights, Civiq.plus gives teams the clarity to act with speed and confidence.
- Real-time dashboards & alerts
- Custom reports & data exports
- Role-based access & permissions
- APIs & integrations
- Mobile-ready experiences
OverviewAll Regions
75%
Overall Performance
Feedback Received
2.34M
↑ 14% vs last 30 daysIssues Resolved
1.24M
↑ 19% vs last 30 daysActive Alerts
320
↓ 12% vs last 30 daysLive Activity Map
- High
- Medium
- Low
Feedback Trends
This WeekTop Issues
Feed- Water Supply28.4K
- Roads & Infrastructure22.4K
- Waste Management18.7K
- Public Safety14.2K
- Healthcare Access9.6K
Sentiment Over Time
This MonthJanFebMarAprMayJunJulAugSepOctNovDec
Real-Time Alerts
Stay informed with instant alerts on critical issues.
Predictive Insights
Anticipate needs and plan proactive initiatives.
Custom Reports
Build and share reports that matter to your teams.
Secure & Scalable
Built for scale with enterprise-grade security.
How Civiq.plus Works
- 1
Listen
Capture feedback and signals from multiple channels in real time.
- 2
Analyze
Use AI and analytics to understand trends and community needs.
- 3
Prioritize
Identify key issues and prioritize actions based on impact and urgency.
- 4
Act
Coordinate teams and implement solutions with accountability.
- 5
Improve
Measure outcomes and continuously improve services.
Built for a Better Tomorrow
Empowering organizations that serve communities
Government Agencies
Improve transparency, citizen trust and service delivery across departments.
Civic Organizations
Engage communities, amplify voices and drive social impact programs.
Public Institutions
Enhance decision-making with data-driven insights and accountability.
Research & Academia
Access real-world data for research, policy analysis and innovation.
Service Delivery Programs
Monitor outcomes, optimize resources and improve program impact.
Secure. Compliant. Enterprise-Ready.
AI Datacenter
Dedicated GPUs
Data Privacy
By Design
Role-Based
Access Control
End-to-End
Encryption
99.9%
Uptime SLA
India
Data Residency